Refund & Chargeback Policy | AI Script Market

Refund & Chargeback Policy

Last Updated: [Date]

This Refund & Chargeback Policy outlines the terms under which AI Script Market (“Company”, “we”, “us”, or “our”) processes refunds and handles chargebacks for digital products and services purchased through our website:

https://aiscriptmarket.com

By purchasing any software, service, or digital product from AI Script Market, you agree to the terms described in this policy.


1. Nature of Digital Products

AI Script Market provides digital software products, scripts, and SaaS services. Due to the nature of digital goods, products are considered delivered once access, download, installation, or license activation is provided.

For this reason, most purchases are non-refundable.


2. Refund Eligibility

Refund requests may be considered only under the following circumstances:

  • Duplicate payment made by mistake

  • Payment processed but product access was not delivered

  • A technical issue that prevents the product from functioning and cannot be resolved by our support team

  • Situations where a refund is required under applicable consumer protection laws

All refund requests must be submitted within 7 days of purchase.


3. Non-Refundable Situations

Refunds will not be granted in the following situations:

  • Change of mind after purchase

  • Lack of technical knowledge to use the product

  • Incompatibility with third-party systems not specified in the product description

  • Failure to read product documentation or requirements

  • Requests made after the refund eligibility period


4. Refund Request Process

To request a refund, customers must contact our support team with the following information:

  • Full name

  • Order ID or invoice number

  • Date of purchase

  • Detailed explanation of the issue

Requests can be sent to:

Email: info@aiscriptmarket.com

Refund requests will be reviewed within 5–10 business days.


5. Chargeback Policy

Customers are strongly encouraged to contact our support team before initiating a chargeback or payment dispute.

If a customer initiates a chargeback or dispute after receiving access to a digital product or service, AI Script Market reserves the right to:

  • Suspend the user's account

  • Revoke software licenses

  • Terminate service access

  • Block future purchases

  • Submit evidence to the payment processor

Evidence may include:

  • Access logs

  • IP address records

  • Download confirmations

  • License activation records

  • Payment verification


6. Fraud Prevention

Chargebacks filed after successful product delivery may be considered fraudulent activity.

AI Script Market reserves the right to:

  • Permanently ban the user account

  • Disable software licenses

  • Report fraudulent activity to payment processors


7. Payment Provider Processing

Approved refunds will be issued through the original payment method.

Refund processing times may vary depending on the payment provider and can take 5–15 business days.


8. Policy Updates

AI Script Market reserves the right to update or modify this Refund & Chargeback Policy at any time.

Updated versions will be published on this page with the revised date.

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